Privacy Policy

1. Important Limitations

Lexvico is a private investigative and criminal justice consulting agency. Lexvico is not a law firm and does not provide legal advice or legal representation.

Submitting information through this website does not create an attorney-client relationship, an investigator-client relationship, confidentiality equivalent to attorney-client privilege, a duty to act, a duty to preserve evidence, or an obligation to accept or investigate a matter. It does not require Lexvico to meet a deadline, file a claim, contact an attorney, or take any other action, and it does not guarantee any investigative, personal, financial, administrative, or legal outcome.

An investigator-client relationship begins only after Lexvico completes any required preliminary review, conflict screening, jurisdictional analysis, and acceptance process and the parties enter into a written service agreement.

Anyone facing an emergency, immediate safety concern, court date, appeal deadline, statute of limitations, or other filing deadline should contact law enforcement, emergency services, or a licensed attorney without waiting for a response from Lexvico.

2. Information We May Collect

Contact and identification information

We may collect your name, preferred name, mailing address, email address, telephone number, location or jurisdiction, preferred contact method, business or organizational affiliation, professional title, relationship to the matter, and other information used to identify or communicate with you.

Case-evaluation and intake information

We may collect the type of service requested, a description of the issue or investigation, names of relevant people or organizations, case numbers, arrest or conviction information, dates and locations, attorney information, court or agency information, witnesses, known deadlines, previous investigations, desired services, and other information you voluntarily submit.

Wrongful-conviction and post-conviction information

We may receive correctional identifiers, facility information, conviction and sentencing details, appellate history, factual-innocence claims, witness statements, alternate-suspect information, identification evidence, forensic information, allegations involving false confessions, informants, recantations or official misconduct, and records such as police reports, transcripts, pleadings, exhibits, discovery, or correspondence.

Investigation-related information

When lawfully conducting investigative work, we may collect public records, court records, property and business records, licensing information, contact information, public social-media content, photographs, recordings, screenshots, witness statements, investigative observations, records from courts and agencies, document metadata, lawfully obtained location information, database results, reports, memoranda, and information about people who are not Lexvico clients.

Documents and files

We may receive court records, police reports, transcripts, photographs, videos, screenshots, correspondence, witness statements, public-record responses, reports, identification documents when reasonably necessary, invoices, and other engagement materials.

Do not submit through a general form or ordinary email: Social Security numbers, complete financial account numbers, passwords, access credentials, complete medical or mental-health records, health-insurance information, unredacted identity documents, biometric information, intimate images, materials restricted by law or court order, unlawfully obtained materials, privileged legal communications, or complete criminal case files.

Payment, website, and communications information

We may receive billing information, invoice and transaction details, payment status, IP address, browser and device information, general location, referring pages, pages visited, session details, security logs, cookie identifiers, emails, calls, texts, voicemails, portal messages, video-meeting communications, and postal correspondence.

3. Information Concerning Other People

You may provide information concerning a spouse, partner, relative, witness, subject, convicted person, attorney, employee, business, opposing party, or other third party. By doing so, you represent that the information is submitted for a lawful and legitimate purpose; that you are authorized to provide it or otherwise have a lawful basis; that it does not violate a court order, confidentiality obligation, contract, privacy right, or applicable law; that it was not obtained through hacking, impersonation, stalking, coercion, trespass, theft, or other unlawful conduct; and that it is not intended to facilitate harassment, discrimination, retaliation, intimidation, abuse, fraud, or another unlawful purpose.

Lexvico may refuse, restrict, suspend, or terminate communications or services when information appears to have been improperly obtained, submitted without adequate authority, or requested for an unlawful, unethical, abusive, deceptive, or harmful purpose.

4. How We Use Information

Lexvico may use information to respond to inquiries; conduct preliminary evaluations and conflicts checks; evaluate jurisdiction and licensure requirements; verify identity, authority, and permissible purpose; schedule consultations; prepare proposed scopes and fees; enter into and administer agreements; conduct lawful investigations; retrieve, review, organize, and analyze records; locate and communicate with witnesses; prepare reports and other deliverables; coordinate with attorneys, investigators, vendors, experts, courts, agencies, and organizations; process payments; maintain business records; protect against fraud or misuse; improve the website; diagnose technical problems; maintain security; comply with licensing, insurance, tax, contractual, and legal obligations; establish or defend claims; respond to lawful process; enforce agreements and rights; preserve records when required; and perform other activities disclosed when the information is collected or authorized by the individual.

5. Case Acceptance, Verification, and Conflict Screening

Lexvico may use submitted information to verify identity, relationship to the matter, authority to request work, relevant parties, potential conflicts, lawful purpose, permissible use, jurisdiction, licensing requirements, and whether a licensed subcontractor is necessary. We may require identification, documentation, consent, authorization, attorney involvement, or proof of permissible purpose before accepting a matter.

Lexvico may decline to explain every reason for rejecting or discontinuing a request, particularly when explanation could compromise safety, security, investigative methods, another person’s privacy, contractual obligations, or a legal or ethical responsibility.

6. How Information May Be Disclosed

Service providers

Information may be disclosed to providers of website hosting, form processing, email, secure storage, client portals, cloud services, case-management software, database access, records retrieval, payment processing, accounting, cybersecurity, technical support, transcription, printing, scheduling, and other operational services.

Investigators, subcontractors, and specialists

Information may be disclosed to licensed investigators, records researchers, process servers, forensic specialists, experts, translators, transcription providers, consultants, attorneys, and other professionals assisting with the engagement. Physical work outside Lexvico’s licensed jurisdiction may be coordinated through appropriately licensed local investigators.

Clients and authorized representatives

Information may be disclosed to the client, the client’s attorney, an authorized family member or representative, an innocence organization, a legal clinic, an insurer, an organization that retained Lexvico, or another authorized person.

Witnesses and other relevant individuals

When necessary to conduct an investigation, Lexvico may communicate limited information to witnesses, records custodians, agencies, businesses, employers, family members, subjects, and other relevant persons. Lexvico is not required to reveal confidential client information, investigative strategy, the full purpose of an inquiry, or information not legally required to be disclosed.

Legal and regulatory disclosures

Lexvico may preserve, use, or disclose information in response to subpoenas, court orders, warrants, summonses, lawful government inquiries, licensing requests, suspected fraud, threats, exploitation, abuse, unlawful activity, legal claims, insurance matters, fee collection, or other circumstances permitted or required by law. Lexvico may seek to challenge or narrow a request when appropriate but cannot guarantee that information will be immune from compulsory process.

Business transfers

Information may be disclosed or transferred in connection with a merger, acquisition, reorganization, financing, sale of assets, business succession, bankruptcy, dissolution, or transfer of all or part of Lexvico’s operations.

7. No Sale of Personal Information

Lexvico does not knowingly sell personal information for monetary compensation and does not intend to disclose personal information for cross-context behavioral advertising. Routine disclosures to service providers, investigators, attorneys, payment processors, software providers, or others performing authorized business functions are not intended as sales.

8. Investigative Information and Public Records

Private investigative work may involve public sources, court and government records, professional directories, public social media, subscription databases, records custodians, witnesses, clients, attorneys, agencies, organizations, vendors, and other lawful sources. Publicly accessible information may still be handled carefully and used only for legitimate investigative, legal, contractual, research, or business purposes.

Nothing in this Policy requires Lexvico to disclose investigative work product, confidential sources, confidential client information, internal risk assessments, security procedures, proprietary research methods, another person’s information, contract-restricted information, privileged or protected information, information that could compromise an investigation, or information Lexvico is prohibited from disclosing.

9. Consumer Reports and Regulated Background Information

Certain information may be regulated by the Fair Credit Reporting Act or laws governing employment, housing, credit, insurance, or other eligibility decisions. Lexvico will not knowingly provide a regulated consumer report unless the service is authorized, the client identifies a lawful permissible purpose, required certifications and authorizations are completed, the use complies with applicable law, and Lexvico agrees in writing to provide that service.

A general investigative report, locate report, public-record search, or relationship investigation should not be used for employment, housing, credit, insurance, or another regulated decision unless Lexvico expressly confirms in writing that the service is suitable and compliant for that purpose.

10. Cookies and Similar Technologies

The website may use cookies, pixels, tags, local storage, session identifiers, and similar technologies to operate the site, remember preferences, maintain security, detect abuse, analyze performance, understand general usage, improve accessibility and functionality, and identify technical errors. Users may adjust browser settings to reject or delete cookies, although doing so may affect functionality.

11. Analytics and Third-Party Website Tools

Lexvico may use third-party tools for analytics, spam protection, embedded forms, scheduling, video conferencing, maps, payment processing, email marketing, accessibility, social media, or website security. These providers may collect information under their own privacy policies. Lexvico does not control the practices of independent third-party platforms.

12. Links to Other Websites

The site may link to courts, agencies, attorneys, innocence organizations, professional organizations, social media, payment providers, scheduling platforms, and other websites. Lexvico is not responsible for the privacy, security, accuracy, accessibility, content, or availability of third-party websites. A link does not necessarily constitute endorsement, affiliation, sponsorship, or approval.

13. Communications and Marketing

Lexvico may use contact information to respond to requests, provide case-related communications, confirm appointments, send invoices, provide administrative or security notices, request information, or communicate about requested services. Sensitive case information will not be used in public testimonials, marketing, media communications, training, presentations, or case studies without appropriate authorization or another lawful basis.

You may ask Lexvico to stop nonessential promotional communications. Operational, contractual, billing, security, and legally required communications may continue.

14. Text Messages and Telephone Communications

By providing a telephone number, you authorize Lexvico to use it for inquiries, scheduling, consultations, service updates, document requests, billing, security, case administration, and other requested services. Standard carrier rates may apply. Consent to marketing texts is not a condition of purchasing services. Text messaging and ordinary voicemail may not be secure, and highly sensitive information should not be transmitted that way unless expressly approved.

15. Email and Electronic Communications

Email and ordinary website forms may not provide end-to-end encryption. Electronic communications may be intercepted, misdirected, accessed, delayed, corrupted, or lost; email accounts may be compromised; incorrect recipient information may cause disclosure; and attachments may contain malicious software. Lexvico may decline to open unexpected attachments or links and may require resubmission through an approved secure portal.

16. Secure Document Submission

Lexvico may provide a secure portal or upload link after preliminary evaluation. Do not upload extensive or highly sensitive records unless Lexvico has requested them, the matter has passed preliminary screening, an approved secure method has been provided, and you have authority to transmit them.

Lexvico may reject, quarantine, delete, or decline to review unsolicited files, executable files, corrupted files, excessive submissions, materials outside the agreed scope, or files that create security or legal concerns.

17. Data Security

Lexvico uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the information, the size and structure of the business, and the services provided. Safeguards may include access controls, password protection, multifactor authentication where available, device security, encryption where reasonably available, secure portals, limited access, confidentiality provisions, vendor screening, secure disposal, backups, malware protection, software updates, incident-response procedures, and physical security.

No system, website, database, portal, transmission method, or storage environment can be guaranteed completely secure. Users submit information at their own risk and should use caution when deciding what to transmit electronically.

18. Security Incidents and Data Breaches

If Lexvico discovers a suspected security incident, we may investigate, contain, and remediate the issue; preserve evidence; notify providers, insurers, counsel, law enforcement, regulators, affected individuals, or others; require password changes; suspend systems or access; enhance controls; and take other measures reasonably appropriate under the circumstances.

Missouri Revised Statutes section 407.1500 governs qualifying breach notification involving specified personal information of Missouri residents. Nothing in this Policy expands any notification obligation beyond applicable law.

19. Data Retention

Lexvico retains information only as long as reasonably necessary for case evaluation, conflicts screening, service delivery, communication, legal compliance, licensing, insurance, tax and accounting, contract administration, dispute resolution, fraud prevention, security, records management, fee collection, claims defense, preservation obligations, and legitimate business purposes.

Limited information about declined matters may be retained to document the inquiry, maintain conflicts records, prevent abusive submissions, comply with legal or insurance obligations, protect against claims, or demonstrate that no engagement was formed. Information subject to litigation hold, subpoena, investigation, audit, insurance matter, payment dispute, contract, or preservation obligation may be retained longer.

When information is no longer needed, Lexvico may delete, destroy, anonymize, aggregate, archive, or otherwise dispose of it. Deletion from active systems may not immediately remove information from backups, archives, logs, email systems, vendor systems, or disaster-recovery environments.

20. Requests to Access, Correct, or Delete Information

You may ask Lexvico to confirm whether it holds information about you, correct inaccurate contact information, delete information you submitted, restrict certain communications, or withdraw consent where consent is the applicable basis. Lexvico may require identity verification.

Lexvico may deny or limit a request to protect another person’s privacy, preserve investigative confidentiality or confidential sources, comply with law or contract, preserve records, complete an investigation, maintain conflicts information, detect fraud or security incidents, establish or defend claims, collect amounts owed, protect proprietary information or work product, or avoid disclosing information Lexvico is not authorized to provide.

A person who is the subject of an investigation is not automatically entitled to receive the client’s identity, information, investigative records, reports, sources, methods, or work product.

21. State-Specific Privacy Rights

Residents of some states may have rights concerning access, correction, deletion, portability, targeted advertising, sale, or regulated sharing of personal information. Availability depends on the person’s state, whether the law applies to Lexvico, the nature and source of the information, applicable exemptions, and the purpose for which it is maintained.

Lexvico may require identity and residency verification. Nothing in this section requires disclosure of exempt, privileged, confidential, investigative, legally restricted, or third-party information.

22. Missouri Residents

Lexvico is based in Missouri and handles information in accordance with applicable Missouri law. Missouri Revised Statutes section 407.1500 addresses breach notification involving specified combinations of identifying and sensitive information, including certain government identifiers, financial credentials, medical information, and health-insurance information.

Missouri residents may contact Lexvico with questions about information they submitted directly, subject to the limitations throughout this Policy.

23. Information About Children

The website and Lexvico’s commercial services are not directed to children under 13, and Lexvico does not knowingly solicit personal information directly from children under 13 through the website. A parent, guardian, attorney, family member, or authorized representative may provide information involving a minor when seeking lawful services. If Lexvico learns that a child under 13 submitted information directly without appropriate authorization, we may delete or restrict it.

24. International Users

Lexvico is based in the United States. Individuals accessing the site from outside the United States understand that information may be transmitted to, stored in, and processed in the United States, where privacy laws may differ. Lexvico does not represent that the website or services are available or legally permissible in every country, and international inquiries may be declined or referred.

25. Do Not Track Signals

Some browsers provide “Do Not Track” or similar signals. Because there is no universally accepted technical standard for all such signals, the site may not respond to every browser-based signal. Where applicable law requires recognition of a legally valid opt-out preference signal, Lexvico will evaluate and implement appropriate measures based on the final website technology and data practices.

26. Automated Decision-Making

Lexvico does not intend to make final case-acceptance or investigative decisions solely through automated processing. Technology may assist with spam detection, security screening, form routing, scheduling, categorization, and administrative processing. Lexvico reserves the right to use technology to assist human review when lawful and appropriate.

27. Artificial Intelligence and Technology-Assisted Review

Lexvico may use software or technology-assisted tools for document organization, transcription, chronology development, data review, research, drafting, quality control, administration, or information security.

Lexvico will not knowingly upload confidential client records into a public artificial-intelligence system unless the use is permitted by law and contract, appropriate privacy and security controls are in place, the use is consistent with the engagement, any required authorization has been obtained, and Lexvico determines the use is appropriate. Technology-assisted output may be reviewed by a qualified person before reliance.

28. User Responsibilities

Users are responsible for providing accurate contact information, protecting accounts and devices, using secure communication methods, avoiding unnecessary sensitive submissions, ensuring authority to provide documents and third-party information, complying with court orders and confidentiality duties, informing Lexvico of deadlines, maintaining copies of important records, notifying Lexvico of mistaken submissions, and using services only for lawful purposes.

Lexvico is not responsible for privacy or security failures caused by compromised user email, weak passwords, shared devices, incorrect contact information, unauthorized forwarding, insecure networks, malware, unapproved communication channels, or failure to follow security instructions.

29. Prohibited Submissions and Uses

You may not use the website or services to stalk, harass, threaten, intimidate, abuse, defraud, impersonate, commit identity theft, evade legal process, discriminate unlawfully, violate employment or housing laws, gain unauthorized account or device access, submit malware, interfere with security, violate a protective order, facilitate domestic abuse or coercive control, unlawfully obtain protected records, mislead Lexvico about identity or purpose, or otherwise violate law.

Lexvico may preserve and disclose information relating to suspected unlawful or dangerous activity where permitted or required.

30. No Guarantee of Confidentiality or Privilege Before Engagement

Lexvico handles preliminary submissions with discretion, but prospective-client communications are not automatically privileged. Before a written engagement is established, Lexvico may use names and limited information for conflicts screening, consult counsel, insurers, vendors, or licensed investigators as reasonably necessary, decline the matter, refuse custodianship of evidence, and decline indefinite preservation of submitted material. No special legal privilege arises merely from submitting a form.

Do not submit information that could materially prejudice you if disclosed unless Lexvico has provided an approved secure method and advised that the information is necessary.

31. Changes to This Privacy Policy

Lexvico may update this Policy to reflect changes in law, website tools, services, vendors, security, business structure, or information practices. The updated Policy will be posted with a revised “Last Updated” date. Changes apply prospectively unless law requires otherwise. Continued use after an update constitutes acknowledgment of the revised Policy but does not waive rights that cannot lawfully be waived.

32. Governing Law

To the extent permitted by law, this Policy and disputes relating to the website or Lexvico’s privacy practices are governed by Missouri law without regard to conflict-of-law principles. Mandatory rights under another applicable jurisdiction remain subject to that jurisdiction’s law. This Policy describes practices and does not create contractual rights beyond applicable law or an executed written agreement.

33. Severability

If any provision of this Policy is found unenforceable, invalid, or unlawful, it will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in effect to the extent permitted by law.

34. Contact Lexvico

Questions, requests, or concerns about this Policy may be submitted to:

Please include your name, preferred contact method, the nature of the request, your state or country of residence, and enough information for Lexvico to verify and respond. Do not include Social Security numbers, financial credentials, passwords, medical records, or sensitive case documents in a general privacy inquiry.